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Terms and Conditions

Terms and Conditions – TheOnlinePharma.com

Welcome to TheOnlinePharma.com. By accessing or using our platform, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any orders or using our services.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes your acceptance of any changes. Please review this page regularly to stay informed.


1. Product Availability and Authenticity

  • We provide high-quality, affordable generic and branded medications sourced from certified pharmaceutical manufacturers in India and internationally.

  • All products meet internationally recognized standards such as FDA and WHO compliance.

  • Medications are intended strictly for personal medical use. Resale or redistribution is prohibited.


2. Quality and Composition of Medicines

  • We offer generic alternatives that contain the same active ingredients as their branded counterparts.

  • All medicines are manufactured under appropriate licenses and undergo strict quality control.

  • Generic medicines offered are chemically and therapeutically equivalent to those available in regulated markets like the US and UK.


3. Ordering, Billing, and Confirmation

  • Orders are charged immediately upon placement. A confirmation email with order and payment details is sent to the registered email address.

  • Processing typically begins 24 hours after order placement, allowing time for edits or cancellations.

  • Orders are subject to stock availability and shipping feasibility to your destination.


4. User Agreement

  • You agree that all medications purchased from our website are for personal therapeutic use only.

  • Customers are required to consult a licensed medical practitioner before using any prescription medication.

  • Product packaging may vary depending on the manufacturing country; the origin will be clearly stated.

  • You are responsible for compliance with all local, national, and international pharmaceutical import laws.

  • In the event of any issue, you agree to contact TheOnlinePharma.com’s customer support before initiating chargebacks or disputes.


5. Acceptance of Terms

  • Placing an order indicates your acknowledgment and acceptance of all policies and disclaimers listed on our website.

  • Continued use of our site signifies your agreement with the latest version of our terms.


6. Customer Privacy and Data Security

  • We are fully committed to protecting your privacy and safeguarding your personal data.

  • Information is collected only to enhance user experience and facilitate secure transactions.

  • All data transmissions are encrypted using SSL, and credit card information is stored securely in offline encrypted servers.

  • We do not share, sell, or distribute your data to third parties unless legally required.


7. Consent to Privacy Policy

  • By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

  • Any changes to the policy will be posted on our website to keep users updated.


8. Feedback and Contact

We welcome your feedback and inquiries.

Contact Email: Sales@theonlinepharma.com


9. Shipping Policy

  • Shipping Charges: Calculated based on destination and package weight.

  • Delivery Timeline: Orders are usually shipped within 4 business days after processing.

  • Shipping Address: The most recent address provided is used by default unless updated at checkout.

  • Rate Changes: Shipping charges and policies are subject to change without prior notice due to regulatory or carrier updates.


10. Drug Policy

  • We do not sell or ship controlled substances, including but not limited to narcotics and benzodiazepines.

  • TheOnlinePharma.com operates in compliance with all applicable international pharmaceutical regulations.

  • Orders violating controlled substance laws will be canceled without exception.


By using TheOnlinePharma.com, you confirm that you understand and accept all the above terms. We thank you for trusting us as your source for affordable and reliable global healthcare solutions.